Use Cases

Ground copilot answers to your knowledge base

If you're building SaaS products with embedded AI copilots, verify checks every response against company docs/APIs ensuring accuracy before delivery—stopping hallucinations and maintaining customer trust through policy alignment.

Problem

AI assistants hallucinate pricing, features, and policies—giving customers wrong information that damages trust and creates support escalations. Without verification, teams cannot confidently deploy copilots for customer-facing workflows.

Traditional RAG systems retrieve documents but do not validate that responses align with authoritative sources. One hallucinated answer can cost a deal, violate policy, or mislead customers about product capabilities.

How Superagent solves it

Superagent verify checks every copilot response against your knowledge base, documentation, and APIs before delivery. Verify ensures answers are grounded in authoritative sources, blocking hallucinations that misrepresent your product. Available via API, SDKs, CLI, and web playground.

  • Validates responses against internal documentation, APIs, and knowledge bases in real time.
  • Detects hallucinations where copilot answers contradict authoritative sources or policies.
  • Blocks responses that provide incorrect pricing, features, or policy information.
  • Documents all verifications via AI Trust Center, proving answer accuracy with mappings to EU AI Act, ISO/IEC 42001, and NIST AI RMF.

Benefits

Stop hallucinations before they reach customers, protecting brand trust and product reputation.

Customer trust increases when support teams prove copilot answers are verified against docs.

Accurate support reduces escalations and support costs from incorrect AI responses.

Policy alignment ensures copilots never contradict company guidelines or regulatory requirements.

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Ready to ground copilot answers to truth?

Deploy verify to check every response against your knowledge base and stop hallucinations before delivery.